They were quick to help us get the car checked back in so we could make our flight.
The agent asked me for the "passport" for the car. I had no idea what this was or where it was located. I thought he was referring to the paperwork I'd signed in Paris which we'd misplaced. Only after he pulled the documentation from the glove box did I understand what this important paperwork was and where it was located. The agent in Paris never mentioned this paperwork to us when checking out the car.
Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.
It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.
Very Good|Dec 2016
Good service and nice car
Inconvenietly located far from from airport necessitating shuttle.
The car was very nice, the service was excellent.
This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .