Cheap Car Rentals in Niederrad, Frankfurt am Main

We booked a compact car which were told from the website that was available. When we got to the pick up location we were told that the only vehicle they had was a small moving van with a large enterprise logo on either side of the vehicle. Since they had nothing else to offer we didn’t have a choice but take it since we were in a different country without transportation. While I didn’t mind taking the van I wasn’t enthusiastic about paying 250 euros for a moving van when we requested and were told we would get a small compact car.

The staff was friendly, but I think that she didn't disclose all available options. In particular, I had reserved a car for around EUR 280, but I ended up paying more than EUR 600. To be fair, I chose a car with GPS, which was not included in the original price. That said the total price should have been closer to EUR 400 because some additional insurance was imposed on me because I was led to believe that there was no other option.

Too busy upselling and not helping their customers

Simply Awesome