Location of pickup did not have the size car I had reserved, and savings to down grade was very little, ended up with a basic Corolla when I had reserved a full size sedan. First car provided smelled of cigarette smoke and had to be replaced. Second car was not as bad but did not smell that clean. Also had evidence of prior accident with badly dented front right bumper. Needed car for 6 hour drive so did not make issue, but if I had wanted reservation for several days, would not have been happy with what was provided.