Cheap Car Hire in Sabana Llana Sur, San Juan from ₹ 417

Impossible to use my own insurance wasted my time and I ended up getting a car from Enterprise

1. It's not *at* the airport, so you need to take a 10 minute shuttle. 2. Shuttle appears regularly and was comfy and A/C'd. 3. They hard-sell you additional insurance and EZPass daily charges at checkout. It ended up adding about 20% to our total which completely negated going for an "off-airport" place. I *knew* I should have been more forceful, but the attendant was asking for my full policy papers and there was a line behind me and I had just come off a long flight, so they count on you just giving up. Grrrrr.

I liked that there was an upgraded in my vehicle since they had me waiting for over an hour before I was picked up at the airport. I liked that a ticket was removed which I did not know of having knowledge of for crossing a private bridge. However, I did not like that the windshield pump was damaged and all the windshield fluid was gone. When I bought some if drained quickly because of damaged to the container. This added stress to the trip specially during rainy days. The windshield had a glare that made it difficult to drive even after several cleanings with soap and water. The wipers were not working properly.

The only think with this company it’s the rate… no professional, not on time… no inspection cars, the cars gasoline empty and dirty…

Lack of employees at the time of pickup, very slow

The rental spot is off site but the shuttle came quickly for pick up and drop off and was about 7 mins from the airport. The car was in fine condition. Cons: they added on hidden fees at pick up even though I had "paid in full" online ahead of time and they claimed that was standard for all rental companies (it's not, 2 of our friends rented from other companies without this problem). They also tried to require supplemental insurance even though my insurance covers rentals. They only accepted my insurance after proving it covered a vehicle 2018 or newer. They also told me there was no way to avoid tolls and I needed an EZ pass that's $10 a day. It ended up costing more than if I had stuck with a bigger name company at the airport. Pick up was also very slow at the counter.

Obtained the vehicle and It wasn’t cleaned. There were roaches in the car, sand on the floor and just dirty

They gave my car to someone else because I was late to pickup, despite confirming that I would be there and texting the company. Then, even after I had to find another rental car elsewhere, they charged me $50 for absolutely no reason. Their customer service was very lax and unengaged.

They were excellent! I’m very happy with their service. Shutter service was really quick and the driver was very nice.

It has been one of the easiest rental car agencies to book, pick up and drop off the car besides the kindness of the crew

The advertised cost is not what you end up paying. In my experience, I paid twice as much, so if you see $40/day, be prepared to pay close to $100/day.

Great experience overall. I had a difficult time finding the shuttle from the airport and ended up paying my own taxi, however, I think that was because I couldn’t follow the signs! Will rent with them again on a return trip.

They said they had underage fees on the website but it turns out you have to be at least 23! So we all showed up after the flight ready to grab our car and we couldn’t. So stressful! Terribly run company and they gave us NO heads up whatsoever! Because of them we almost got marooned out in Puerto Rico

They rip you off with dubious additional charges after you return the vehicle. Be careful with this business!

They only accept visa or Mastercard and I only had my debit card with me because I thought I payed for it I line and they said it didn’t pay it just held my reservation since the card I used wasn’t a Mastercard or visa. So not only did I need full coverage on top of having to pay tolls and they held $400 on my debit card until I returned the vehicle. It was very unprofessional and my car was all messed up. A while in the bumper and sends and scratches on the front and back bumper. Do notttt use them!