Cheap Car Hire in Northeast, Reno from ₹ 417

I’d like to hear (via a message) that they acknowledged return of the car and will be sending me a receipt shortly.

Bait & Switch tactics Asking me for my airline information but not booking me at the airport. To add to that, you book me at a place that closes at 5 pm knowing airlines have a 1 in 5 glitch such that when I’m delayed, the office is closed and I need to rebook at 3 times the price. Shame on you, despicable tactics. I will never use Kayak to book ever again

The Branch Manager had very poor customer service skills. There was a miscommunication on insurance coverage, he did not want to help me resolve the problem. I asked him to call the corporate office together so we could find a resolution and he refused to do that. When I insisted we make that call, he threatened to call the police if I did not leave the office immediately. I have never experienced this poor level of service in a car rental office. I expected better from Hertz, and maybe it is a need for customer service training for that particular manager, but it is a poor reflection on a good company.

Prompt. Friendly service.

They gave me a nicer car than I reserved. It was a quick easy pickup and drop off. That hits all of my requirements. Good job enterprise.

Rented for $220 online. Pickup at 6pm, drop-off at 6pm. Enterprise calls to tell me they are closing early so can I pick up the vehicle earlier. I said yes since my flight was expected to arrive at 2pm. A triple delayed flight brought me to Reno at 4:45 pm. I tried to work with the airport car rental desk, but they were no help. They just wasted my time. Which allowed the Mill Street location to close before I arrived. The next morning the Mill Street location wanted to charge me almost double the price, $436, for the rental. So, after being of no help at the airport, closing early at the Mill Street location 15 minutes before I could get there and then acting like they were doing me a favor to give my the rental at the agreed price, I have no use for Enterprise anymore.