Cheap Car Hire in East, Reno from ₹ 416

Great trip, everyone at pickup and drop-off were very friendly.

At pickup we had to wait 45 minutes because they were swamped due to airline cancellations

I need a reciept sent to me...

Very low staffing and long lines, with Hertz badged employees catering to Thrifty customers despite long Hertz lines.

Convenience- everything was great. Thank you.

The only suggestion I would make is at the Reno airport, when there is no one at the booth and rhe car is a call-up, it’s just necessary to sit and wait for the car to be brought up. This only applies to that airport and only under certain circumstances. Otherwise, job well done.

Car was fine and good price, but the check in took an hour for 1 staff member to sort us out.

The rate and car were fine. The experience at pick up was really bad. Each employee seemed to go out of their way to not be kind. The expressed aggrevation and frustration with us and the other people I was able to hear while in line.

It took 90 minutes to get my car. When I made the reservation, I answered all the quesitons, flight number and expected landing time. And my driver license number, and credit card info. I had to do it all over again at the counter, and it took over 11 minutes to process my chip card. The counter person said that they had to find my car, and after confirming my car, the payment would go through and whatever made up story she had. It was clear that the people behind the counter needed training, as a manager was running from person to person. and when we walked across into the Reno parking building, we were told 25 minutes, which became an hour before our car was brought out. They had to clean it. When I was growing up, Avis had a slogan, we try harder. Now, the slogan should be, go f*ck yourself, we don't care. This is another example of a bust out by a private investment group buying a company and bleeding it out in fees and debt.

The car had been washed (very quickly I think, because it was not very clean and the inside had not been cleaned very well either), but it was comfortable. It came with gps which we didn’t expect, so that helped in getting around and to our next destinations. Overall, a good rental… just not very clean.

Oversold mid size SUV (what I paid for and needed for mountain travel)- given minivan. Not safe, caused major travel issues for us. The only other option was a pick up with rear wheel drive. Not safe, won’t be using Avis again. I spent more for a specific type of vehicle and it wasn’t available. Not sure why they would over sell the vehicles and there is no direct line to the Avis Reno office to see if they received the vehicle we needed except driving in and talking to them face to face. Not happy at all with Avis.