Cheap Car Rentals in Midtown / West End / Music Row, Nashville

Terrible experience.

Car was obviously had been smoked in. Very unclear about drop off was supposed to be.

Hertz did not honor our reservation. We were forced to find an hotel for a night. We booked with another rental agency for the next day.

Book directly with the rental company rather than through Kayak. Budget was out of cars when I arrived.

Although we ended not renting from then, due to an error on our part, they were very helpful and got us on our way in a timely manner.

We loved our dodge Dakota. It was comfortable. We drove it from Tennessee to North Carolina. This car made the beautiful drive even better.

I know all businesses are short staffed. They had one person helping customers. He did his best and even with the long lines he kept a smile and was very polite. Our problem was the car itself. It was all dented up and you it smelled like an ash tray and we are NOT smokers. If we had not been on a tight schedule I would have gone back in and stood in line and would have asked for a different vehicle.

Avis did not have the van we reserved. They told us they did not ever have the type of can we reserved. We had to push get alternative vehicles.

Received a call on the morning of my reservation (made months earlier) to say that they had no cars at this, or nearby, locations. They had no interest in helping me solve this problem and insisted that this was normal(!!). They passed me around on calls at my insistence that they help me solve this problem. Their system was also down so they wouldn't even tell me my case number to follow up with. Absolutely noone acted concerned about their company's behavior. Avoid Avis at all costs.