Cheap Car Rentals in Muskegon

Windshield still had marker on it from when the cat was on sale.

I got a really nice car - Honda Civic with lots of nice features. It smelled really badly of cigarette smoke, though. I had to air it out for a couple of days and have driven it for three weeks and it still smells very bad even though I have been driving with the windows open. It was very clean, otherwise. I love the economy fuel option - very fuel efficient car and fun to drive. The person at the desk was not there when I arrived (on time) and I waited for 15 minutes or so for them to show up at the counter. I called while I was waiting and heard the phone ringing, but, no one answered the phone. After checking out and getting the keys and noticing the smoke smell, I went back inside to make sure I wouldn’t be charged for it and, again, waited for 15-20 minutes for someone to show up at the counter. I don’t know if there’s only one person working there and if they have too much to do, but, it took a lot of patience to wait that long just to get my car and leave (there was no line). Someone should be there to greet people and do a quality check. It was challenging extending my rental - I had to be transferred multiple times to make changes.

I didn’t like anything

Really enjoyed the ride good pricing

i was told nothing or informed about anything just to have the gas tank full......nothing like see u have unlimited mileage the gas tank is full we would appreciate it being returned that way or you will b charged.....things like that not sign here here and here there will b a cleaning charge if dirty...very snobbish wont use that location again hope it was just them and not budget rental

Need to make sure that before conformation of a rental. That a deposit is part of the quote. I feel that misrepresent price to individuals that do not rent every day. Poor customer service all around!!!

Pickup attendant was not at booth until 12 minutes after scheduled pickup time. Possibly a staffing issue, attendant was doing cleaning that was supposed to have been completed the night before by others.