Cheap Car Rentals in Parker Lane, Austin

Don’t have lot of location across different cities

Friendly, no hassle rental. Low mileage vehicle.

Great rental desk and service. Great car.

They had no cars and offered no assistance. Instead I had to get an Uber to my destination

The Austin staff was friendly and helpful and the car was clean and in good shape. While the price was similar to other rental companies, renting cars has gotten to be very expensive!

the upgraded class of car I decided on for the original price I paid

staff was really mean!

Everything went as expected, no issues.

Were concerned that no walk-around to review any car dings occurred before leaving the rental lot (especially because we saw a small crack in windshield), and no walk-around occurred after return of the car either. We assume it’s just not an issue.

Final Receipt not clear on charges

Everything was very good and when we need to rent a car again we will be back!

I love the price and there's nothing that I could see that could be better

Pick up was frustrating. Went to the Dollar counter to find a sign that said go to Hertz counter. Waited in a long line. Time consuming.

I could not get a hold of anyone on the phone. Got cut off a few times. Very bad customer service on the phone. We did love the car, just bad phone service.

Staff member was efficient and courteous!

Vehicle was ready, ran like a champ and all went smoothly. What could have been better?

Staff working airport service desk were very nice. But… Time: It took about an hour from time I arrived at counter to time I drove out of garage. Product: I didn’t get the car/category I had reserved. Garage Staff rushed me into a car from a different category, that wasn’t as comfortable as the car I had reserved. I had reserved a Toyota Camry (or equivalent) but ended up with a small Mitsubishi SUV (hard seats, loud road noise, low horsepower). Service; like I said, the counter staff were nice. The garage staff weren’t so much. They acted like they were doing me a favor by not charging me more for the car I ended up with, which clearly wasn’t the experience I was seeking. Cleanliness: The vehicle had a used mask hanging on the sun visor and some dirt in back floorboard. I know it’s tough for them right now, so I don’t like to complain. But this was not the car I wanted to drive around my 80 year old mother on a road trip.

There was chaos at pick up point, everyone waited 3 hrs in line to get car even after appointments due to short staff