Cheap Car Rentals in Highland Park/West Balcones, Austin

The rental I made was no longer offered by hertz and no one contacted me and told me. I would’ve been out a rental for a very important show for my business. Thankfully I needed an extra day early and upon calling I was unable to get ahold of anyone. The corporate website sent me to an off shore answering facility who just kept asking me to provide a payment method. When asked to speak to a manager no one was available. I ended up driving to the hertz store I rented from (which was 30 mins away) and when I arrived there they told me that unfortunately they could not accommodate my reservation. Thankfully this was a week before my event so I was able to fortunately secure another rental through another company. I really wonder what would’ve happened had I not needed the vehicle a day early. My event could’ve been ruined and not a single representative from kayak or hertZ ever reached out. Terrible service on all ends.

I liked getting my car away from an airport where it's too crazy.

You won’t get what you pick

Friendly staff and very helpful!