Cheap Car Rentals in Yuma Airport

Pick up was in airport but couldn’t find car in lot - finally used the fob to see which car lit up to find our car - no one there to okay car - so we just took pictures with cell phone to show scrapes etc. Then we go terrible lost trying to find drop off place - took us an hour so were running late - then checking in took a long time - another customer phoned a cab for us - left not knowing what bill would be as server too busy to check car etc. Would not recommend this service. The person at the drop off was very pleasant and apologetic but just overwhelmed and he seemed to have no help - there was a young lady out in the parking area but she seemed to just be on her cell phone and no help at all.

we asked for a toyota camry specifically online, also not being able to talk to someone was bad, the whole car renting proceedure needed to have a phone conversation so we do not get any dissappointing surprises when we come to pick up the car, so we will not be using budget again. we were told to accept an equivalent, a gmc terrain, which we did not like. ie. the push button shift, the rotating dial 4 x 4 control knob, the car didn't handle well compared to a camry, the head lite control was hard to figure out and the whole button pushing sequence was confusing, there is way to many keystrokes involved in just driving the car, also we wanted the camry for comfort and gas mileage, the gmc had very little passing power especially uphill, it handled horible and it's gas mileage was not what we expected, it is not the car we wanted to rent!! The woman at the office in yuma was polite as she had no control over the type of car we were supposed to get, so this needs to be fixed at the management level. We definately will go to other rental car companies in the future, you have lost a customer by not delivering what we ordered.