Cheap Car Rentals in Rockridge, Oakland

They texted me two days before my reservation saying they didn’t have either of the vans I rented. The manager had the nerve to say on the phone “a reservation isn’t a guarantee”. If it isn’t a guarantee then why would I ever reserve a car with enterprise again? Anyway, it was a major bummer. Had to cancel my whole staff party that we put so much work into planning because I couldn’t find another two 16 passenger vans for a reasonable price. :(

Everything was great. The folks that checked us in and went over the car were super polite and helpful at pickup. Dropoff was seamless and fast. Great experience!

It was hassle free and great price

Car needed a wash, needed air in tires, inside of windshield was dirty, rear tag expired as of June, insurance card and registration expired

hours to pick up

Needed to cancel and was not able. Insurance that sold us was not good. Will never book through Kayak again. Sad

The Avis employee at pickup gave me a car which reeked of cigarette smoke and tried to tell me it was just someone's perfume. I insisted on another car, which also smelled like smoke but, since the previous car's much stronger smell was still in my nose, I did not notice until after I had left the lot. The inside of the windows were also so filthy that I had to buy glass cleaner and paper towels to wipe them down myself.