the car was refused to me at the time of pick up . the american express card , which i used to make the reservation with no problem , was refused at the time of pick up , to make the deposit . i left without any car and i was stuck at the Gare Saint Charles in Marseille . I could not go to my hotel, located far from the center of town ,without a car , and i had to take another hotel at the Gare Saint Charles . this was a real mess.
They charge miscellaneous fees that you can’t avoid.
Was charged 40 euros in Marseille for misinformation (noninformation) by their reservations agent.
Car and seevice
Very Good|Aug 2016
1. We appreciated being able to rent at one facility and drop off after hours at another nearby site. 2. The quality of the car. 3. The value for the money.
1. The person where we rented was not as pleasant as at other Europcar sites we visited. 2. The drop off was not clearly indicated other than it was at the nearby train station, although once we got to the station it was easy to see where it was. 3. There are no gas stations to fill up that we could find near to the drop off.