Cheap Car Rentals in Maine

Had a good edge that had electrical problems (no defrost on a rainy day and windows didn’t go down). The customer service staff handled it perfectly. Thank you!!

Super long wait to pick-up car.

Have Pick up at the airport

I booked for 5pm pick up only arrived at 5:05 and they were closed. Why can someone book a time to pick up at the same time as the place closes. Thankfully there are other rental agencies in Portland and I was able to get a car. Terrible service, there should have been some sort of message about closing time. I'll stick to Hertz or Dollar next time.

Fantastic hybrid minivan. Easy pickup. Friendly staff.

Once you drive onto the airport property, the signage for rental car PICKUP could be improved.

The counter rep.

The cost was cheaper than the big guys but still 3x what I would expect to pay. The check in process was very slow.

Everything about Alamo and the rental car was great, except for one thing. We picked up the car very late, 11:15 pm, due to a flight delay. There was only one agent at the desk, and in working with him to check out the car, I asked if the car has a toll road transponder (having done my homework and knowing that many of the freeways back east are tolled). He said yes, that it did. However, he did not mention how to use the transponder, and provided no additional information on the transponder. Having never driven a rental car on the east coast before, I was unaware that the transponder had to be "opened" in order to be read by the cameras. It wasn't until we hit a toll road with a gate that that gatekeeper informed us that we needed to swing the transponder open for it to work. Unfortunately this was about two weeks into our trip, when we had driven through at least a dozen toll booths in the "EZ Pass" lanes, thinking we were good to go because "we had a transponder"! I come from Washington State, where our HOV transponders are always "on", and the only thing we have to change it to indicate if we are YES to HOV or NO to HOV. We don't have to "open" anything for the transponder to be read. So please make sure that your rental agents always tell people about having to "open" the transponders.

Car was poorly cleaned. Agent was missinv from booth and two other rental car agents went to find ours. Then he started pushing upcharges. When I inspected the car snd found dents and paint chips he was again nowhere to br found to report them. I have used Enterprise for years but this was not a good experience. We did get nice and efficient service at thr drop off in Providence.

We were told, and I even called the day before to double check what the procedure for dropping the car off after hours and was told " just drop the key in the box at the counter and we will take care of everything". We after we rented another car in another city we found out we had to fill out this form and put that around the key and then drop it in the box. When we got the bill for the first car they added $129 fuel cost to our bill. At the time we dropped off the car we didn't know about the form to fill out so we were changed for an entire tank of gas(it was full). After a phone call and some 15 minutes on the phone it was resolved but this all could have been avoided if the rep on the phone gave us the correct procedure for dropping off the car.

Easy as can be! Great car and friendly service.

I will use the Kayak site again since it locked me in to a sure deal!

Our first car had been smoked in. Ima little disappointed that I had to ask for an upgrade when there was nothing else available in my category.

I had to return the first car because it reeked of cigarette smoke. Also I was not told of a $200 deposit, and now a day after return of the car have not received notification of return.

The pick up in Portland was smooth and easy. However, when I go to Brooklyn I went to return my car (earlier than it was due), the office was closed and there was no one there to receive the car. After calling customer service (who suggested we all drive to the airport to return the cars instead!) along with 5-6 other customers and trying to find an after hours drop box, I had to just lock the car and leave it there only to return in the morning to actually get it checked in and returned. Hugely inconvenient and frustrating. Definitely won’t be renting from budget again.

2 hour wait on line to pick up car in Portland

A Versatile is not a full size car. Thank You

Sirius radio was good The seatbelt took so long to get on and off it was it was a joke The car had no power but the mileage was good