Cheap Car Rentals in Hilo

The agent working the Alamo counter was very sweet. Her name was Rose. She was awesome. She made the car rental process so easy. Ty so much Rose! We had a great time in Hilo.

The car costed about 2x more than we originally intended because of the price of a child booster seat + fees + additional coverage that I wasn't sure I needed. It was appalling how much we spent for the car - would could have literally purchased a used car for the same price for a 9 day trip.

Everyone was friendly and efficient.

I picked up my car at the airport in Hilo, where I live, for a weekend around the island with family. I think the car could have been a little cleaner, but it wasn't a deal breaker and the process was quick and easy. The associate at the desk was friendly and funny, Mr. Panama I will call him. If every time I rent from Hertz I get to see his face, I will gladly return.

Dean at the counter was excellent! He was friendly, professional, and super helpful! He resay set the tone for our short trip in Hilo!

Pickup in Hilo was very easy - no lines and drop off in Kona took a minute with the shuttle immediately available to take us to our airline. Excellent no stress service.

Up graded but no charge, nice but took a few extra minutes to get vehicle delivered to us. Would have been faster to have us go get it.

Had an issue with the car several days into our vacation. Drove to the rental place and they had us in a new vehicle within 10 minutes. No hassle. No stress.

Friendly service!!

No shuttle from the airport to the enterprise location. Advertised as off airport location however did not state that a shuttle or ride was available. If I was disabled or unable to walk 2.5 miles in unknown location and conditions, I would of not purchased/reserved the vehicle. In this instance, I had a disabled traveler with me who was in a wheel chair. There is no side walks on the main highway as I found out while paying more for an Uber ride to an enterprise location. My disabled traveler remained at the airport due to a compact Uber car that was unable to store a wheelchair. First for me in my entire life where any rental car company says “its the only way to get to our location, its normal”. At least advertise the stipulation on your site. Its decieving and unethical.

My car was supposed to have a full tank, but it only had 7/8 (about 2 gallons short).

The convenience, location and efficiency of Thrifty at Hilo was good.

The car was clean, ran well and it had a full tank of gas.

Enjoyed having a reliable vehicle, the staff were very friendly and easy to communicate with. Great service at the airport booth both for pickup and drop off. We booked in advance for a small compact car and after waiting some time at the booth we we’re given a fairly large suv. Would have been better for us to have the smaller car that we ordered.

Careful. Car non refundable. Never pay ahead.

Price of the car was affordable

The price, it was very expensive the insurance protection.

There was no hassle. And everything went great

Very long waiting line at check-out