Cheap Car Rentals in Oakley, Cincinnati

Hertz didn’t bother to contact me until less than 24 hours prior to pickup to inform me that they couldn’t rent a car to me. My husband reserved the car and used his CC. I tried to use MY debit card and was told Hertz didn’t accept debit cards. ?? When I tried to cancel the reservation with Hertz I was directed to another number to call 🙄 I will not use Hertz again.

The website indicated I could pick it up in Cincinnati when I googled "Airport Pickup". The address was nowhere near the airport, and I ended up cancelling the reservation. It is lucky that the woman from the rental agency called me to tell me they were not open on Sunday, which was my first clue this was NOT at the airport! Very misleading on KAYAK's part!

I requested to pick up a car at the Cincinatti aiport and Kayak sent me to a Hertz that was not even at the airport. I never made it to pick up my car because my flight was delayed by 30 min and by the time I got to the Hertz counter at the airport and figured out my reservation was not at the airport it was 6:03pm and the place where my reservation was had closed at 6pm. The Hertz at the airport had no cars available and neither did any other vendor. None of them could help me in person, I had to do everything online and when the Hertz company finally said I could take a van it was going to be $388 for less than 24 hours. My original reservation was for $46 that I would like a refund on. Due to this confusion and Kayak choosing a rental place that was not at the airport and closed early for my flight time (Kayak asked for my flight information) I had to pay for a $109 Uber to Lexington and an $80 cab back from Lexington. I thought I was going to spend $46 and now I've spent $235 because of your poor program. I have never been to Cincinatti, how on earth would I know the rental car reservation was not at the airport when that is what I searched.....

Communication was awful. My pickup was at 12:00 but the rental place was closed at 12:04. Lines were long since I had to travel 1/2 hour extra to pick up at a different rental. The small signs were difficult to see when driving by yourself. If there is another alternative for transportation I am taking that.

The car was very fuel efficient. The car smell could have been more pleasant but it was clean.

Nothing about my experience was good

Professional, clean, easy

I ended up leaving a bad Google review. Their apparently new policies are not conducive to the way I do business.

Check in and out fast and easy!

We actually cancelled the reservation because the lady who answered the phone was incredibly rude and unprofessional.

They say they have cars. Reserve it and then they call you and tell you they have none and cannot do anything to help you.

I drove 20-25 miles in rush hour traffic and Avis didn't have a car for me