Find Van Rentals in Calgary

Great

Different car order and pick up.

Staff were the best part of this experience. Very helpful and friendly. I’ll ask for Ryan next time I rent here (the others I dealt with were good too.

We were given an Atlas instead of an economy car. However, the GPS was complicated and got us lost as it kept directing us to the place we had just left, even after trying to enter the correct address many times, we finally gave up and found the road signs more helpful.

Excellent, fast straight forward service.

Had an issue with vehicle. Returned to Calgary airport next day and had my car changed ( and upgraded ) by first rate staff at airport counter ... quickly and professionally.

Great! Only minus they moved but its not updated yet on google map

I had a terrible experience. I ordered an SUV and when I arrived the ride AVIS person said I ordered a Tesla. I showed him my reservation with a picture of the SUV in the reservation and he said well you ordered thru a third party and you need to call them. I always rent thru Kayak and Allvis. It was late I had no choice but to take a Yukon truck with was more than double my reservation I had. So disappointed. I travel every week and was treated very unprofessionally. I will never rent AVIS again snd will make sure everyone knows about my experience!!

Hidden fees

Very carefully person at the check in. Hertz offert EV very appreciate in 2023! Bravo !

Planned drop off in Lake Louise Sat at 6:30pm. I arrived there at 5pm. The office was closed the entire weekend. No drop box, no information about how to return the vehicle. A phone number that was listed there for "immediate assistance" took me to the central Hertz automated line. After many attempts I ended up finally being connected to a person, who was located in the US. They told me I would need to return the car to the next closest open location - it was in Edmonton! A 5hr drive away! After an hour on the phone and multiple holds I was asked to leave the keys in the vehicle. Why is there no better drop off system, especially when the location hours are 8-3pm M-F?

Your website showed a 7 passenger 5 full luggage vehicle, an expedition was pictured, when I went to pick it up I was told a full size suv was a Durango or equivalent which doesn’t have trunk space for any luggage once the 3rd row is up. Your website misrepresented the vehicle type and didn’t match the hertz vehicle class - we didn’t have enough space for our party and luggage to fit in the vehicle.

Keep all the costs up front, we had to pay $300+tax in addition to what we got quoted on kayak for young drivers (which we filtered but didnt register) and snow tires (which i would think every car in a place like Cgy during winter would have

Prechecking I’m allows you to skip the check in line and just grab your car and leave! Brilliant

We felt bad when we dropped off the vehicle that the spikes ruined a tire. It's hard to see coming into the parkade from the bright sun, while looking for signage of where to go. A different system would be helpful, or signage warning about the spikes.

Tanvir was very helpful at drop off. Had a small issue with wheel imbalance during our rental and Tanvir offered a discomfort to compensate for our trouble which was very generous. Will use Dollar again.

Location was quite easy to reach. Both pick up and drop off were efficient. Car was great

Had to wait close to two hours before the car rented was available. Need to hire more clerks at the front desk.

Upfront, honest, no hidden fees. Upgraded my vehicle when the one reserved wasn’t available.

Reserved a car online, went to the office, the staff told me casually "we have zero car", they said that office only has 4-5 cars, while that day they received 22 reservation from third party. they can't do anything. this place is really not responsible, and delayed my commitment. Never trust them! they not afford to provide a car on time.

I rented the car for over 2 months. I was the lone driver. These people will not let even my wife drive it. They said if my wife wants to drive, I have to pay an additional $13-$14 plus..... I think this is not fair.