Cheap Car Hire in Beaconsfield, Sydney from ₹ 1,857

We were disappointed in the extra charge for an early drop off. Also the shuttle to the pick-up took a long time coming. Also I was not pleased with the policy that they have for dealing with tolls. They have a surcharge on top of the toll charge. Unimpressed.

Easy pickup and straight forward transaction. Quick replacement when front tyres were under inflated. Car was in very good condition but tyre warning light came on at end of hire. Need to ensure that they service cars between hires properly. Overall very good

The staff without exception were super friendly and helpful, pickup was easy and efficient and drop-off was even better. The rates were also better than all the competitors for our 5 day trip. The car was a Mitsubishi ASX which is a nice size but just OK in terms of drivability, comfort and additional gadgets but it was clean and with plenty of fuel when we picked it up. We would choose Apex again.

There was no car available for us. Why do you let people book cars if there may not be one available? After traveling for 24 hrs with 2 young children this was a terrible experience I will remember and share with everyone I know.

Confused with location of pick up and drop off. The QR code which gives direction to drop off brings to domestic airport, which is different from the pick up location at international airport.

I was given no booking, not told where to pick up the vehicle, or where the office was. no reply to any emails and I had to hire a car from another company. I now have to some how get my money back.

Fantastic service from the Sydney team at pick up

Site was a little farther away from the airport. Transfer to Ace was difficult to find.

Booked a “mystery compact car” and they tried to give me an 8x seater people mover. Then charged me an additional fee to actually get a compact car Wrong instructions on airport collection came through in the email vs on the phone as I had to call up 3x. Staff on the phone were abrupt and rude Staff at counter said it wasn’t their problem the car had been advertised as “compact” when it wasn’t Driver who collected us from airport couldn’t lift bags or help in any way Just wouldn’t recommend, scam. Spend more money, at a known hire company at the airport, much easier and you actually know what you’re getting.

The friendly staff were excellent. The presentation of the office and the bathroom was a bit untidy.

Didn't receive the SMS for instructions on transfer from airport. Other than that we had a great experience with nice staff.

Very impressive helpful service. Clean and reliable car

I have not been provided the car i promised and i have been provided a MG car which was nothing but a Chinese faulty car where no gadgets work. Absolutely bad experience

Staff were very helpful

While this company claims to be at the Sydney International Airport, they are not actually at the airport, they're off site & have no rental desk, representative or courtesy phone at airport. While booking, this company's location is represented as "Sydney International Airport" with an address following it. It turns out if you search the address, that address is not at Sydney International Airport, despite claiming that it is. Instead, when you arrive and are told by all the other car rental places that they are off site and you have to call them, you have to use your own phone (an international call if you not from AUS) to request a shuttle be dispatched. After calling for a shuttle, the company sent ours to the wrong terminal even though we had provided our flight info when we booked the car rental. After waiting nearly 40 mins with an exhausted two year old & having to make a second international phone call to ask what was going on, the company blamed us for their mistake & insisted that we gave them the wrong terminal information (in reality they never asked what terminal we were at and assumed we were at the international terminal). They then insisted that I was supposed to call 24 hours ahead of time to schedule the shuttle (the instructions provided by them, in contrast, state nothing of the sort, only "For detailed pick-up instructions, please call [...] at least 24 hours before your pick-up time. Please go to: Priority Pickup Area / Rideshare Area. A shuttle will take you to the rental counter."). They disliked that I refused to accept responsibility for their mistake, that I pointed out that their instructions said nothing about being required to book a shuttle in advance while quoting what it actually said, and that in the process of disputing their accusations and complaining about the disaster that is their pickup process I swore on the phone. Their response was to threaten to not give us the car we had pre-paid for. The shuttle driver was appalled by how we had been treated and told us to ask to speak to a manager and report the behavior. At the off site location, the company representative insisted that he was the manager of the company and there was no one else in the company I could speak to in order to file a complaint and then claimed that I had broken a law, so he was within his right to not rent me the car I had already paid for. When I pressed them about what law I had broken, he then claimed it was actually an internal company policy that, as best he could describe to me, no one could ever actually know about or have been able to read ahead of time (& he couldn't produce it for me either). Finally another employee attempted to smooth things over by suggesting that it was a misunderstanding caused by poor communication by the third party booking service used (also not my problem and a reflection of their arrangement with these companies), and they finally gave us the car we had reserved and paid for. This was by far the least professional rental car company I've ever used and can not believe they treat their customers this way.

Car was perfect but not much power

Good price for nice cars