Find SUV Rentals in Lisbon

A little confusing for the pick up

New car with all the upgrades

It was the week that SIXT computer systems went down, and I wish they would have EXPLAINED why we had to wait over an hour to get to the desk, even though only 4 people ahead of me in line. Getting the paperwork was horrible, and agonizing. Then the CAR had a TPMS "low tire pressure" warning light. When I brought this to their attention, instead of checking tires or pressures, they erased the light and said it was all good and "that sitting 2-3 days, the light came on..." B.S. So I asked for another car, which they finally brought, it had a HEADLIGHT burnt out, but I didn't figure that out until trying to drive at night. Not impressed with SIXT in Lisbon at this point....

Was overcharged at pick up

They charged me for fuel when I brought it back filled up.

It took over 4 hours to pick up the rental car, as there were more than 50 people ahead of us!!! Car seat rental was very expensive. Once we got the car it was good.

Service is quick snd efficient. Cars sre great. No waste of time in the pickup snd drop off

At pick up, I did not like the sales and guilt speech that the representative held. He tried to make me change my reservation for a more expensive car. Even AFTER I REFUSE THE CDW (Collision Damage Waiver) 2 or 3 times, he insisted menacing that the car value Euro 13,000 will be charge on my credit card if any damage occurs. He continued even when I told him that my credit Card will cover the CDW. Is it because I am a women that he think I am stupid? I was very displeased by his condescending tone.

I had a little disagreement with the check-in person on what size of car I paid for. It worked out overall but we did have a misunderstanding because I had paid for an economy size car and he said I was getting a mini car.

DO NOT RENT FROM EUROPECAR in Lisbon. When we returned the car at the end they found one small scratch on the end of the mirror and charged me $150 for it. What a rip-off. It was clear at drop off that they make extra money by doing a better inspection at return than they do at pick-up, and then gouging the renter for the repairs. The inspector even cleaned a few dead bugs off of the other mirror to make sure they weren't rock-chips. THIS WAS OBVIOUSLY A SET UP. Expect to have problems if you rent from them.

I rented a automatic and got a stick shift. The line was long and I waited for more than one hour to get a car. Then the car died in the middle of the trip. A nightmare! Avis has to rent a taxi to take me to the final destination.

They didn't let me use my online booking from Kayak. They said it needed at least 1h to access their booking in their system (they didn't even try). The employee at the counter asked me several times to cancel my booking with Kayak. As they gave me no choice, I ended up renting another car with them at a more expensive rate. It was truly a bad experience.

We were quoted a price, we triple checked that this was the pre-paid final price. We turned in the car a day early and were charged DOUBLE the quoted price - over 400 Euros more!