Very efficient with the car pickup & drop off. The location of the lot across the drive to the check-in counters is great. They were out of the car class reserved (not unusual) so upgraded us to a Chrysler 300 at n/c, a very nice car and fit our need much better than the size we had reserved.
Because we drove less than 75 miles, the Budget computer automatically added a $15 fuel charge to the rental fee even though we had topped off the tank before turning it back in. The agent caught this and removed the charge which was the longest part of the drop off process.