Cheap Car Hire in Nepean, Ottawa from ₹ 3,735

It was listed as being at the airport but upon arrival I realized I’d have to take a shuttle to pick up the car. The shuttle took 45 minutes to get me. The location was a warehouse that seemed to be falling apart, the woman working the front desk was rude. Their printer and computers didn’t work so i was made to sign all agreements on my cell phone on a low quality non-legible document. The shuttle driver to bring me back to airport threw my luggage in the seat next to me rather than in the trunk so it was flying all over the place. He was on his phone speaking to someone the whole drive there, and then when he pulled up, he didn’t open the door to the shuttle truck, didn’t offer to help me unload my luggage (which I had to drag across 3 seats to get out) and didn’t acknowledge me at all. Sped off as soon as I closed the door.

Be more clear and transparent with the customers.

Thanks so much. Excellent service

Great customer service

Everything! If only I didn't have to fill the car up at the end, that's it

Just need a little Deodorant to change the smell inside , the rest , like customer service was perfect and fast at pickup and drop off 👍

I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.

The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …

Great staff car smelled a bit like cigarettes but I told staff who marked it down and apologized

Very friendly staff i needed directions avis staff was quick to answer all my questions i highly recommended this location to everyone thank you awesome service

Everything was decent other than the availability, we reserved a compact SUV and got a car, not sure the purpose of a reservation if you can't reserve what you want... It would seem they try to unload the luxury vehicles on you that don't conform to the credit cards' built in insurance too, so be careful and know your coverage.

Easy booking, good value and no delays at counter during pickup or drop off.

They raised my rental prices and I wasnt informed of the change. I was told my rental price would stay the same

Pickup and drop off was easy. Price was a little higher than I had anticipated. But car was nice, clean and in good condition.

Remove the bird poop from the car

Good price. Europcar charged us more money for mileage when on Expedia it was supposed to be unlimited mileage

Every thing was very good. Good car. Driving well. Clean. Drop in and drop off. So you are doing amazing job. Thanks a lot for your service. Keep continue to do well for others customers.

Never got a car