The car was very smooth and enjoyable ride. Staff was friendly and easy to deal with.
Very accommodating, knowledgable and friendly staff with a swift pickup and drop off process. Loved the new vehicle - it was exactly what I needed!
Very Good|Aug 2019
Jetta was very nice. Staff helpful arranging transfer of location from in-town to airport.
No receipt at pickup and none in my in-box the following morning. Would have liked a receipt at turn-in. I would have appreciated directions around massive construction project. 30 seconds with a map would have been helpful rather than just handing me a map
Very Good|Apr 2019
I was impressed with the easiness and .rapidity of the staff in completing the transaction.
The car had not been cleaned and was quite dirty jwhen the vehicle was rented to me. Was to get copy of contract by email, did not receive,
I loved the service. I had been caught in construction related traffic along the way back to the franchise and was 15 minutes late after closing time. But I called Enterprise Rental and referred to me to their sister location and they were able to help me return the van with no extra charge.
Suggest to be other aware of sister franchises in case of office closure.