It was a lot cheaper going through Kayak to rent a car. The difference was significant. I actually ordered the car while I was standing at the counter. They quoted me a price over $20 dollars a day more to rent and also told me they only had pickup’s and jeeps. When I went through Kayak, I paid over $20 less a day and ended up with a premium sedan. I highly recommend them.
Best car rental experience I ever had - fast clean great cars friendly people! Great job.
We had a Turo car rental. When we got to the car it wouldn’t start so we cancelled that. My wife found a car rental available immediately with Alamo. The rental process was super easy and getting into our car and on our way was quick and painless. The staff was outstanding!
Easy pick up and drop off.
New car, reliable, clean. Quick pick up and drop off.
Desk agent at pickup spent far too long pressuring for the loss damage waiver - no means no, move on.
Very Good|Mar 2023
Check in took a long time but otherwise evyeas perfect.
The estimate given was 375, we got there and they told us the price was 1000
Luxury car for normal price.
Bait and switch here. Ordered a Jeep Grand Cherokee or similar and pre paid. They gave me a miled out Hyundai Santa Fe. Car was dirty when picked up and had a low tire which the alarm went off all the time. I was too tired to argue but did ask if they had something better to drive and they tried to give me a truck. Car ran poorly and was terrible. Here comes the good part. Charged me another $110 when I dropped it off. It says taxes and fees which were all included in the pre pay. Got me once but never again. Then the guy at the counter has the balls to ask me for a tip. I thought this was a luxury car rental but it’s the same as the others only worse because they are not truthful. I could have got a Santa Fe at any of the others for much less.
Well, we were charged extra for second spouse driver for the first time ever. The vehicle we had was damaged, the rear hatch gate would not stay closed. There was tape marks around the gate. This was by far the worst vehicle we have rented and it cost more to rent than a weeks accommodation in Maui. Ridiculous
My check-in process was so incredibly fast and smooth. Thank you 😊
The line was ridiculously long and barely moved. I, and everyone else in my company on this trip, eventually left the Hertz line and immediately got a car from a different company. Terrible experience.
There was only one car left in our size range. We did not make it 10 miles from the airport when we realized one of the tires was flat and had a bolt in it. It took two hours to get a new car out to us (again, less than 10 miles from the airport). Not a great start to our trip.
Kyack misrepresented the terms of the rental.
Pick up was easy and the options for car selection was good enough. Upon returning the car rental, we were a bit worry as there was no enough people on site as we were told to just left the key inside the car and left. So make sure to take any dent/scratch/damages when picking up the car.