After being switched to 4 different cars, we finally got one albeit 3 hours later than promised. Car was dirty inside and out; particularly the glass and windshield. The dirty glass inside and out made it unsafe to drive until I cleaned it. The car had 40,000 miles on it, and the worn out windshield wipers made the situation worse. Car was reliable. The Enterprise website and office phone message state how much care they put into cleanliness ... they really dont.