Cheap Car Rentals in Downtown, Albuquerque

Overall my experience with Enterprise was a positive one. However, the car I received in Albuquerque failed to start on the 3rd morning of my trip. This necessitated a five mile walk in a light rain, and a 20$ charge to local mechanic to jump start the car. The battery terminals showed heavy corrosion. The reason for a failed start. I drove directly to Kingman, AZ and called Enterprise Albuquerque. Charlie, at your 3500 Coors NW location was immediately apologetic. Meanwhile the car failed once more. Charlie was able to get me in touch with your customer services who, in time, had a tow service restart my car. She also was able to direct me to a nearby Enterprise center. Needless to say, I was stressed by the time I pulled into the Enterprise lot. I had already lost a day and fearful of losing another. However that stress quickly evaporated because of the kindness and professionalism of Aimee Pelzer at your 3410 Stockton Hill Rd location. She will always be to me a miracle worker. It is because of Enterprise personnel like Aimee that I will continue to use and recommend Enterprise. The Nissan Sentra that I used thereafter was a flawless ride and a delight. Kudos to Kayak and Enterprise

Pick up and drop off we’re very quick, the car was excellent and fun to drive, and the price was perfect

Roger at the 120 Lomas Blvd, Albuquerque office provided the best experience we’ve ever had at any rental car company.

Everything was great!

Vehicle i paid for was not available, and no discount.

The customer service person at the the desk in Albuquerque Dollar made an effort to get me on the road in a very short time. That is always appreciated.

We made a reservation and have an expectation that the reservation will be ready when we arrive. It took over 2 hours to get the car we reserved after we arrived at the Thrifty counter; UNACCEPTABLE! After we were finally called to get the car, we said that waiting so long was not something customers should be subjected to and that telling us that the wait would only be 20 minutes was done to keep the customer from gong to another rental company. The agent said if we were not happy that we could rent elsewhere. Also, the window film was so thick hat we had to pull over to clean the inside of the windshield ourselves. Lastly, Thrifty reported the gas tank as full, however, the tank was 3/4 full. Lies and poor service unlike any other auto rental experience I have ever had.

Closed at 10 pm. This could be better publicized. Car was comfortable. Drop off easy.

Pick-up ay Thrifty could have gone better. After over two hours of waiting for our reserved car I was referred to their manager at Hertz who took care of this immediately. If this had occurred from the onset It would have been an "Excellent" fating overall.

Quick and easy. Car was great!

I tried to call Avis about the bill. I was charged more than the quote. It was a busy time. They took my number to call me back. Never called back. Too hard to contact and I do not have time to continue calling. Disappointed.

Very helpful staff. Car was very clean.

Easy to stop off my rental, lady at the counter was super friendly and provided so many details regarding my car.

They charged me a whole extra day of insurance for one extra hour and were very unclear about this. Felt like a scam

The car was not clean to say the least. We were very uncomfortable with a dirty car. It was dirty inside and out. We couldn’t go back to tell them at the counter because we were exhausted. We took the dirty car.

Hertz accepted the request then several hours later called me and said they did not have any vehicles like I needed. They should not advertise what they don’t have. Very disappointed!