Lufthansa flights from Bengaluru to London Heathrow Airport (BLR - LHR)

on one flight the overhead bin space was so small that nearly every single passenger had to shove their bags under their seats in front of them

Very efficient & helpful.

Better rapport with passengers in business class. Food that was served in economy class is now served in business class. Not the level of business class food. Economy class passengers should be getting snacks and drinks like they did before. Put back the pride in Croatia Airlines. I'm Croatian and I was always proud of our flights. Now quality is lower. Staff was nice, some more then others. Lufthansa flights have nice choice of drinks, but this time food was a bit basic. Well, that can happen. Hopefully next time there will be better choice of food. Staff was ok, not great. One flight attendant was amazing. Business class top quality, although she wasn't even assigned to business.

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

Planing and deplaning both involved crowded buses to the plane and steps into and out of the plane. Thankfully it was not raining. Also lack of security personnel made security lines long and unfriendly TSA workers especially in Heathrow made it unpleasant. Finally one bag never Meade it into the plane and is still I in England. Overall United is not a good airline. We had bought tickets from Lufthansa had I know they were partners and we would be flying United I would have cheapen a different deal.

Lufthansa canceled a segment of my 3-leg journey. After waiting (no exageration) 5 hours for a Lufthansa agent to come onto chat, they informed ne that only a travel agent could work with them to find a replacement itinerary...then they disconnected the chat. Next day, email notified me that they had fixed my itinerary by providing a train voucher, and recommended that I "select a train that gets me to Munich with enough time to check for my next connection". By the time we did baggage pickup, customs, and passport control, that non-existent train would have to travel 1,000km/hr to make that happen. ... and oh yes, only a travel agent could work with them try to find a later connection for me, AND I'd have to pay the difference between my advance-booked fare and a last-minute fare. So I paid for a second set of tickets.