A city map in the car would have been helpful. Reception young lady was friendly and helpful. We have not seen final invoice to see whether gas has been credited back? Great little car, good gas mileage and performed well.
Had to cancel. I needed to change my reservation and no one answered the phone for 3 days. There was no way to change the reservation on-line. So I cancelled and went with a different company
Excellent service in San Sebastián and Bilbao
Location was right next to the train and bus station. Glad the car came with built in GPS as San Sebastián is not easy to drive around in. Rental staff very helpful and speak English too.
The rental car was great. Had comfort, gps, and good gas mileage. We had a SEAT car. Mid size. People were helpful at station. Good experience overall.
We reserved one kind of car. They give us a wildly different kind of car and acted like we should just be happy with it. It really changed our vacation experience because we wanted a family car and they gave us a cargo van.