Cheap Car Hire in E 4th St/ N Vineyard Ave, Ontario from ₹ 417

My trip was cancelled, and they wouldn’t refund my money.

Pick up was easy as all rental buses go to the same off airport building. Rental counter staff did not try to push extras, except for toll package as all tolls in Chicago area require IPASS per counter staff member…..this was not exactly true as you can pay on line within 14 days per toll signs. So we paid an extra $30. To FOX and only went thru 2 toll booths which would have cost a total of $2.00 vs her charging us $30…….that was our only complaint. Return was easy with nice staff.

Everything was good.

Kayak booked our rental and we drove so far to the airport to pick up the car and the car rental didn’t have the type of car we booked. Wastes our time and money

The clerk that assisted my brother and I wasn’t very friendly. There was a long line that morning and he appeared disgruntled during our transaction. I selected the manager’s choice when I made the reservation which he mentioned at the counter. I explained I needed a small vehicle if available for local driving. He handed the contract over which specified the estimated charges, including deposit, and the vehicle model and space number. The vehicle was in good condition. There were no other problems until I returned the car where no one was available to check in the vehicle and I was told to just leave the keys and I’d be emailed a receipt. So I left. The problem was when I got the emailed receipt. I was charged a higher amount that the original contracted stated plus an additional hour. I immediately called customer service which is where it got worse. The rep stated I was charged a different rate because I left with a different car. I explained I never had a different car, I selected managers’s choice and I was given a mid-size vehicle, per the clerk. He insisted that was the reason which I politely negated. I specified the rates and total amount on my contract because he still seemed confused. I also asked why I was charged an additional hour if I dropped the car off on time. He proceeded to review everything until he concluded a mistake was made and that I’d be getting a refund for the difference. I asked for email confirmation and he said he couldn’t provide that, that I’d have to review my receipt online in 24-48 hours to see the change. The entire process felt like I was an inconvenience rather than trying to resolve the inconvenience of a mistake made on Thrifty’s behalf. I don’t trust anything was handled properly and that I’ll have to call back to correct it. My brother and I decided never to rent from Thrifty again.

They did not have the vehicle or similar that I reserved. Would only provide me a lesser vehicle for the same price or I had to pay (which I didn't have a choice) for the upgrade. Felt like it was an intentional bait and switch.

Everything went smoothly from start to finish. I was slightly hesitant to use Dollar based on other reviews, but it was great. Check-in was through the Hertz counter but there were only a couple people in line. Drop off only took about 2 minutes and that was because I told them about a small problem with the car (warning light).

Extremely dirty van in poor condition! Refused pickup from Airport.

Car broke down on me first day using it and almost left me stranded, I barely made it home before the car died and then trying to get ahold of someone to help me was a nightmare. I tried calling the actual store that I rented from but kept getting sent to a national customer service and kept getting different answers from different people. Tow truck took 4 hours to get to me after calling for it. Still trying to get a refund since I only got to use the car for 1 of the 4 days I rented it. Will not be going back

We had to exchange the rental because we got a flat tire. At some point, our entire reservation didn't exist in the system. When I tried to change our drop off location, I was made aware that they believed the car had been returned the day before (??????) and it might be complicated because I have a car there was no record of.

First off it was Fox Enterprise. My experience was miserable. Why? Because the general car rental shuttle drops you at the majority of car rental counters. But not Fox. There is NO signage where to go or what to do. I got a quick go out those doors and another shuttle will pick you up. It was over 90 degrees, sunny and not clear where to wait. No phone # provided and no one else to ask I sat on a cement bench waiting, well over 30 min. Finally a Fox shuttle is driving by, I happened to notice and started waving, someone told the driver to stop as he pulls over. I'm beyond frustrated not knowing I had to go to another location but also not knowing if I was going to get picked up or any clear sense where to wait. Driver yells at me, 'what are you doing sitting there?' Ridiculous experience and so unnecessary. Put up some signs. Make it clear. Don't make me work this hard to get to your place and warm people that it will require a second shuttle and an extra hour to deal with you folks. Never again for Fox.

Person at the pick up counter was very rude. Car smelled like smoke

Canceled my reservation because the counter person was not helpful!