They weren’t. Made me wait a few hours to go get my vehicle an oil change after I booked over 2 weeks prior to.
When I got back to return my vehicle, I had to wait an hour because nobody was at the establishment. There was only a sign up saying they’d be back by 4. With a number to contact. That number never picked up. And I waited over an hour to return the vehicle while having a ride to take me home wait