I attempted to book a flight on Frontier and after an hour of not receiving a confirmation email I I contacted another airline and booked a ticket with them. At some point later I sent an email, via a link on correspondence from the chat/customer service department, about the trip. I had sent a response in the customer feedback field, noting that I was unclear about what had transpired from my initial request and that, I had checked a couple of times, shortly after the requested booking and had not received any information back. So, if a ticket had been booked, I was requesting a refund. I still have had no reply to my expectation of a refund. So, I shall take up the matter with my credit card company. I would appreciate a prompt reply to this information at the earliest convenience. I can be reached at email@example.com. Thank you in advance for your assistance.