Ethiopian Air flights from Mumbai to Nairobi Jomo Kenyatta Intl Airport (BOM - NBO)

The food can be improved. no snack after dinner or no light dinner The seats have no water storage or other storage space for my phone and ipad The movie selection are good. but no subtitle so I can watch them without using the head phone? Bathroom is very clean and I like that

Nice crew

This was a stop from Victoria Falls to Addis Ababa. Tiny plane which was extremely uncomfortable with no entertainment for a journey that lasted over 6.5 hrs. Food was terrible and seat was uncomfortable. I got off with a back ache.

Surprise hour long stop in Cairo? It was the middle of the night, maybe we saw the pyramids? But otherwise a pretty rough experience.

The crew was friendly throughout the flight and made it very pleasant one indeed.

Kayak did a fantastic job with all the pieces of information relayed each time. A must-have app every travelers need to have around. Kevin

Hello, I traveled from Monrovia Liberia to Manila On Feb17 - booking reference HOVKHX. When I arrived in Accra airport, I was set aside and told by security folks who check passports on arrival, that i need to pay additional $250 because they are not sure if I will be admitted to Philippines. I was surprised because this is a first time ever I was asked to pay, I am US citizen with valid passport, I am vaccinated and have e-registration for Manila arrivals. I asked them to allow me to speak to Airline representative which they refused. I was not allowed to enter departure lounge for two hours. I was threatened that my luggage will be pulled out if I don't pay. Finaly, they decided that written statement will be enough so I signed a hand made receipt that I take responsibility if Philliines border agent will refuse my entry, At that time they let me go upstairs to departure lounge. While upstairs, I was approached again by security and ask to pay otherwise they would not allow me to board the aircarf. I asked again for guidance, regulation or anything that would suggest that this is in fact the procedure - nothing was produced. I asked for airline rep but she did not know anything about it and was not really helpful. This incident cause me huge emotional stress. I am attaching the receipt they gave me after I paid $250. Please let me know if I should file a complaint or criminal charges with the airport. I am an American diplomat working in Liberia so I will be happy to use my contacts, Thanks you for a quick response.