I wish I had been given the Volvo that Thrifty shows in the pictures. The actual car we get is always a much smaller and simpler model, unfortunately. However, the car only had 10km on it, which was a plus.
I could not have asked for a simpler drop off.. was incredible!!!
It’s less my experience with Hertz, and more about Kayak’s lack transparency in bookings
Very Good|Jan 2020
Staff was friendly and thorough
Being winter in the mountains of Switzerland I would have preferred an all wheel drive vehicle
Very Good|Jul 2019
Provide more details on roadside assistance as we tried in vain the contact Hertz about a coolant warning light issue. Also, expedite return process at ZRH Airport as we waited a while b/c they were understaffed despite it being peak holiday season.
Car was great customer service was great and the drop off was great
Nothing at all
Very Good|Jan 2017
THAT YOU CALL THIS A 5 SEATER! 5 Cats maybe, not humans.
Basic insurance fee was more expensive than car fees!