Cheap Car Rentals in Champaign University-Willard Airport

Everything was fine. It was quite inconvenient that both spouses had to be present for both to be able to drive the vehicle; I’m sure there’s a good reason, but not everywhere has this requirement, so we’ll probably go back to rental services at CMI airport next time. Had to rearrange our whole afternoon last minute and bring our too-young-to-mask-or-vaccinate child in to the building. Drop off would have been better with a prior heads up or better signage regarding leaving the mileage report in the car; I put the keys in the box, then read that I was supposed to put the paperwork in the (locked) car. The car worked out great. Thanks.

The counter staff, James, and branch manager were extremely rude. They added insurance and would not take off. And would not change length of rental. When we called central reservations to change length of rental they said we went over their head and they would not rent us the vehicle. So we were stranded and had to take Amtrak instead.

the lady was very friendly. our first rental overheated and they switched us out right away. no problem. wonderful customer service!

The first the Budget rep assigned to me at check-in was a sedan that smelled likecigarette smoke, was beat up looking, and had a warning light up about needing an oil change. The second car the Budget rep assigned to me was an old looking Toyota 4Runner that a worn out break pedal that you had to press down all the way to get it to function, a driver's side passenger door that did not open from the inside of car, and a rear hatchback door that sometimes opened from the outside and sometimes stayed locked no matter how many time you hit unlock on the remote. To add insult to injury, Budget charged about 30-40% more at the Champaign, Illinois location than they charge elsewhere in the U.S. Needless to say, I did foresee that I was going to be visiting rent-a-wreck after paying top dollar to Budget.