The car was below acceptable! Didnt drive well at all. Driver seat didnt adjust. Very expensive here
No information for drop off, we ended up in front of an empty and closed agency. All in all they believe they are the only one who have rights and no obligations... The worst experience in terms of customer attention...
Service too slow and hidden charges
Very Good|Feb 2017
Typical Caribbean service: nothing is fast nor efficient.
There is nothing to like about getting ripped off by a bunch of 2 bit thieves
They try to force oh to buy their extra insurance coverage, although it is not necessary. They lie and tell you it is a Dominican law, although it is not. They will not accept a 3rd party insurance, not even from your visa card. These people are liars and thieves
Vehicle was good for what we needed.
Alamo suggested insurance with allianz ins before we got there. Once we got there agent told us that was no good. Had to buy insurance again thru them. Didn't want to take a chance on a problem in a foreign country.