Cheap Car Rentals in Downtown, Hartford

Easy transport via shuttle to Dollar office. We walked right up to the desk. It seemed to take Forever but car rental Places always do. We got the car and realized that the numbers didn’t match the paperwork. Turns out the wrong tag was on the right car. That took awhile to straighten out but they did. Coke Machine was broken without a sign stating that but one of the ladies gave us 4 bottles of water which we really appreciated.

Very long wait for pick up…

Cost was insanely expensive, but all rent a cars are that way right now. Cars was a bit old too. Pick up in Hartford took forever, one worker checking in everyone for Dollar, Thrifty and Hertz. She was great, but it took a long time because she was by herself. Drop off in Portland was a mess. No one to check in cars. Still don’t have a receipt more than 24 hours after drop off.

Car was ready to go and I was in it within 5 minutes of arrival. Drop off was beyond easy with a drop box next to the building

Hertz intentionally overbooked the Hartford location by 30 cars and denied our reservation. They didn't offer any assistance in finding an alternative vehicle and were initially reluctant about even granting a refund. We needed to get three hours north of Hartford that day and it was a completely preventable struggle. We can't see ourselves using them again.

I made the mistake of reserving my car at the wrong Hertz location - not at the airport, but at the West Hartford location on New Britain Road. My own error, and it necessitated a taxi ride to the correct location. But once I got there, the young man behind the counter was very helpful and arranged for me to drop the car back off at the airport location, saving me time and money, with no fee for the change in location. The vehicle (Honda SUV) was good, and everyone from Hertz was friendly and helpful. Thank you.

We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.

smells like cigarettes smoke for 1 week. my wife didn't riding in the car

Quick and efficient

Saved big by going off airport property...

Avis was fantastic, staff were friendly and helpful. Easy shuttle to and from terminal.