Cheap Car Rentals in Carlsbad

Very hospitable and helpful!

Everything was fine

I get there with my reservation and they said they had no car for me. You guys took $44 from me for no reason and I was left with no more options because everywhere else was closing. you guys are horrible

So many things went wrong with pickup. Including the employee leaving before we even saw the car. Locked the door. Gone. So we were stuck with a “luxury upgrade” with one bald tire and stinking of smoke. After the automated customer service loophole I contacted another Avis location who called the owner to meet us.

Watch the signs in Carlsbad several locations closed and they do not tell you when you rent. All locations have been centralized to one in Carlsbad

We reserved the car with kayak and the company didn’t have cars available. I think kayak could’ve done a better job in this transaction. Kayak allowed us to make a reservation with the car company without cars available. Very poor communication and costumer service. The car company was nice to make a phone call to us to tell us they didn’t have cars at their location and couldn’t understand why kayak would allow this.

The entire experience was a complete waste of time. I prepaid $208 on budget.com for my entire reservation it was going to be 4 days in a Fullsize sedan. I completed the online check in to speed up the process at the counter just like the pop up prompted me to do so. A few hours later I am at the local budget location and I go to the counter and the representative takes my ID and Debit card says it runs a soft credit check or some BS and he says oh we can't rent to you the check came back bad. I have already paid for this rental I tell him so why would I be charged on the website prior to this the full amount of the rental and then be denied after I am already checked in online before coming to the store all on the exact same debit card. I then become aware that if I use a credit card for the $200 deposit there is no credit check. Oh well then that's a no brainer and I hand over my capital one credit card he takes it and then as he is about to swipe it, he abruptly stops and says oh that's right we can't rent to you at all. Once youre denied from the credit check you're blacklisted essentially from renting at budget. I have never used budget before in my life and I will never use there services again. I have tried to call the 800 number the representative at the store gave me however the phone representative was unable to locate my reservation with the confirmation code I was emailed or with the code given by the counter representative. I am about to head back down this morning to get a rental somewhere else and I will be following up with BUDGET about these issues and will update the review once this happens.

Nice make and model.