We booked a car in the city center in Budapest, but when we arrived the office was still being set up and there was a “coming soon” sign in the window. There was another guy there who was also supposed to get a rental car so we shared a taxi to the airport. The people at the airport said it was a glitch that allowed us to book from that location since it’s not open yet. They made us wait for about 45 minutes, forced me to negotiate a lower price for our troubles and then told us we could drop it off at the city center location and he would email me instructions. So at the end of the weekend I still hadn’t received any instructions so we called and they said there’s a garage there, it’s super easy and then drop the keys in the drop box. Well, it was not easy. There were multiple garages and no enterprise signs anywhere. We called again and they sent us a map. We pulled into a garage and parked in a random spot. Then went to the new office and there was no drop box for the keys as they said there would be. The door was open and a guy came out and told us to go to the office next door. We went to that office and the guys wouldn’t take our keys so we went back and just gave them to the guy in the enterprise office bc we were so annoyed with the whole process. Basically make sure this location is fully functional before you book a car there.