Friendly & helpful. I didn't get the car I rented though. Drop off was easy, they didn't look at the vehicle when I dropped it off so if it was damaged in the parking lot I suppose I would get stuck with the bill. I was told they would look at it "sometime". Not impressed with Hertz at airport.
I rented a Chevy Impala, they gave me a smaller Hyundai. The car had Florida plates and summer tires that were 50% worn out. I had to drive 900 miles on winter roads. Hertz is looking for a law suite if someone gets hurt or killed because of bad/worn tires, especially in the winter.