Virgin Atlantic flights from New Delhi to Austin (DEL - AUS)

We had a 6.10hrs delay in New York and for people like us who started this journey from London before 8am GMT travelling it children it was not the best. However, the airline provided meal, hotel and transportation vouchers for people who could not wait.

The premium economy seats are only a little wider than economy seats, if at all. The padding could be thicker and more responsive as well. The food was average but the hot items were warm enough, The entertainment system is outdated and the selections weren’t that inspired. A British airline with only a few British choices, we were looking forward to some good British comedies, but….. No bluetooth connection so the noise canceling iPods were of no use. The plug-in over the ear headphones cannot cut out the engine noise and only on maximum volume you can hear what’s going on. A big plus is that you can stream to the screen from your device through usb-a. Overall we were a little disappointed.

Check in is poorly marked Heathrow lounge was excellent, service very good New Virgin upper class suites technically qualify as business class but they are very cramped and there is no storage space at all. No sleep suits available in my size, on any of the flights. Rather leave it if you can't deliver. Toiletry bag is cheap and tacky. Compare with the price paid for a business class ticket.

Always a good flight on Virgin

Great plane and crew…love the Boeing 787

The seats are angled in upper class a bit uncomfortable and the Tv screen could be larger.