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I had a great experience at Europcar Dublin. They served me very quickly, all of them were knowledgeable, friendly and willing to help me with any request and query that I had. The car was clean and we'll maintained. Really happy with the rent.

Make sure the spare tyre is in the vehicle. All else was good. Staff were exceptionally helpful.

Helpful personnel and great car!

Heads up on European insurance

Car was not ready for rental, it had failing battery on the key fob, tire kept losing air throughout the trip and the GPS was inaccurate one out of four times.

Friendly service

Fabulous

The hidden fees were a little surprising. Thought I booked a car for the price on Kayak, turns out I’d end up paying almost 3x that much when I went to pick it up

Car was good but insurance was outrageous. 30 for car and 48 for insurance! Then they billed my CC in $ instead of euro without asking so I lost another 3% to their bank. SUCKS

Was vey disappointed in this entire experience really. Extremely confusing checkin and cad pickup process, car ended up costing about $500 more than originally expected, and they didn’t have the car we booked months in advance. If I would’ve listened to other reviews, I would’ve just paid more upfront (ended up paying it anyway), and went with My Irish Cousin for rental.

Despite having insurance they were charging a €5000 euro hold on my credit card

Great car (Nissan Micra), clean, great gas mileage. Desk clerks at Avis very efficient.

Car collection not in the airport - long wait to get to a knackered car that’s was not to reserved specification

I booked on your site for a 77 year old man and when we arrived, they refused to rent us a car. Luckily I myself had my driving license even though I didn't want to drive in Ireland. they also insisted we had to take their insurance as we couldn't opt out even though we were insured through our visa card.... Amazingly inefficient service on your part and not much better at Budget!

Very easy to collection and drop off. Would have liked to be able to drop off at the airport rather than use the shuttle as we had two small children with us.

Too few staff, for one. Only 4 cars on the lot for 6 customers. Waited 90 minutes to check in only to find it would be another 3 hours to wait for a car.

Insurance is a bit of a rip off and they don’t recognise our travel insurance covers their car. Car was given to us with a low pressure in a tyre, no water in the window washers and a drivers door handle loose.

Pick up from the airport took ages and getting a vehicle once we got to the depot also took a long time. We booked a small car and I got a 7 seat van which was fine for me but had one mirror held on with tape.

Convenient pick-up and drop-off at Dublin Airport. No problems with payment, and the people at the service counter were extremely helpful. I recommend the service.

Georgi was great at check in. The car upgrade to an H-CR was much appreciated and the car itself was great. Checking back in was a pain as we had to queue with the people hiring. A drop box for keys would have been most welcome.

Overall the experience was great and the lady at Europcar was lovely. The problem is that I’ve been charged a significant extra charge and am having trouble getting the bottom of it. Europecar are saying that we selected a paid upgrade but we were not told of any additional charges and thought that there would not be any additional charge. The upgrade was to a slight better car (with car charger so not exactly a big upgrade) Europcar are incredibly hard to get hold of but I spoke with someone on Friday and have had no further response. All we want is a refund for the additional amount they have charged. My email is: shelly@highlandsphotography.com.a I’d really appreciate your help, thank you

Expect to pay double what you originally book for - they’ll find a way to deny whatever insurance coverage you have so that you have to buy theirs