Said it was in the terminal, after going through multiple different doors to find it, we went through a door that said do not enter and there was a security check point. We said, budget? They reached around the corner and yelled and someone came out with a folder, we went outside to the basement garage and waited for the car. The car was dirty, and was on empty when picked up. Overall just a shady operation. I chose budget because it’s an American company and I’m in a foreign country and wanted something familiar and safe. I didn’t feel safe while renting from budget in Kayseri Turkey. They also said they had to write my credit card number down in order to rent the car. Also, no gps was offered for us and with being in a foreign country, our service for cellphone gps was poor and the fear of getting lost was not fun.