The main thing that needs to be mentioned here is that I booked this car with it listed as being at the airport. When I went to find the rental car booth, it didn't exist. If it wasn't for a guy in a van eating his lunch, seeing my wife and I wandering around, I'm not sure we would've found him. He had our name on a list and drove us in a van to another location to pick-up our rental car. When we were there, the gentleman at the place (not listed as Economy but as Smart Rent a Car) went through a laundry list of rules for the car, such as washing it prior to returning it (otherwise there would be a $150). All of this after charging me a $500 security hold. At this point, I was expecting a pristine, brand new car. Instead, I got issued a car with 24,000 miles on it. The radio was damaged, the driver's side window would go off track if lowered. I had to raise it and put it into place from the outside of the car. This car also had numerous scuff, scratches, dents etc. When I was ready to return to the airport, I couldn't go straight there. I had to take the car back, then get driven over to the airport. Extremely inconvenient. Especially since I specifically rented a car that was listed as being at the airport for pick-up.