The staff was overwhelmed and understaffed for the number of customers picking up and dropping off vehicles. Granted nobody was in a hurry but that may be a cultural issue associated with island life. But I watched car after car in good shape get brought out to customers. My suv was a pile of junk. When I rent for a week I would at least like a car that isn't a rattletrap. The headlights were cloudy and the floormats were junk. I get it that Hertz's inventory may be less than desirable but seriously this was not rent worthy. I would love to know how to get on the good car list. Is there a special code to get a nice car?
