The lady is very rude at the counter, purely focused on making money with no empathy for the customer. She created lot of fuss on flat tire asking customer to go and find the shop and get the tire repaired since we used CDW from our credit card and not from Thrift. They charged us $289 instead of $132 without even giving us any check out receipt and inspection saying everything is good. This is a pure fraud and misuse of customer provided credit card information.