Cheap Car Rentals in Oaxaca

I got no car rental. They refused to give me a rental stating I had reserved the car less than 24 hours earlier, and therefore they didn’t have to honor my reservation. No where was I warned about this “policy” when I reserved the car. They tried to rent me a car 10 times more expensive at the time of pick up instead. So, I had to leave the airport with no car. I called Expedia and all they could offer me was a refund. The Expedia agent went as far as telling me the reservation was non-refundable, therefore they were doing me a favor by refunding me! A favor for leaving me without a vehicle? And I am supposed to be grateful I got my money back for a service not rendered? Terrible experience.

Car was banged up other than that experience was okay

We had to change our reservation at the last minute because they didn't have the size car we needed and reserved online so we had to switch to their sister agency who did have an SUV big enough, but we were only refunded $35 of our $150 deposit and the remainder wasn't applied to our new reservation. That's not right, they didn't have the car we reserved, we couldn't fit 6 people and surfboards into the car they had, we should be refunded the total we paid.

The staff was patient and very professional

It was a disgrace meeting your company NEVER MORE!!

Got there and was told the vehicle I rented was not available, they downsized me and charged me more as if they were doing me a favor. Also the car insurance is a scan, because I had to get a different coverage because the one I reserved was NOT valid.

It’s a scam, they rent for triple the price and they ask you to buy insurance that doesn’t even cover you in Mexico

Regardless of your flight schedule, and the fact that you reserved with your money, if you do not arrive at noon they release the vehicle and once you got to airport you find out your rental was "cancelled". Then they "offer" you another contract at double or triple the price you booked yours originally.