Cheap Car Rentals in Saint Thomas Island Cyril E King Airport

We were charge twice what our online rental stated! Beware

Very slow check in Had reservation, but no car available Forced to pay $200 extra for insurance, because I didn't have my insurance policy with me

No waiting. Fast pickup. Helpful at drop off.

This is not an Avis owned rental, even thought I booked directly with Avis, when I went for pick up my wizard number was not valid and the rep at the counter simply stated they are not a direct Avis rental car agency. She also gave mis information about insurance , stating none of the credit cards would cover any insurance on their cars, which is not true. Counter lady was rude. pick up of the car , which was in very bad shape tire were nearly bald, there had been numerous dents and dings, front bumper had been struck as well, to the car none of which was marked on the slip they gave me that numerous shows locations of scratches and dents. I was also billed on a pending charge to my credit card the day of the pick up, and not the same as the contract dollar amount, first time in my many rentals down in St Thomas to have billing at the beginning. . It was also not billed under Avis but by a company called budget and this was never mentioned at pick up.

bought damage waiver at around $45/ day, then walked 10 mins to the car lot and shown the car for us that had major front and other damage to the car, then told by unrecognizable attendant that if I wanted a non-dented car I had to walk all the way back to the rental counter, the attendant was indignant about wanting to change out the car and could not believe it was that bad, then I showed her a picture and she then could say nothing and gave me a new car, the worst run operation I have ever exerienced

Was forced to purchase their insurance because I didn't have my auto insurance card with me. I did provide them the name of the carrier. Who carries their insurance card around with them? Whole thing Made no sense, and Felt like a money-grab. Car was late model but not super clean. Check out attendant was pleasant.

Car could be more clean.

When we picked up the car the attendant was very short with us and we could hardly follow what she was saying. This was the first time me and my new wife have ever rented a car and when she asked for us to pay we just used a debit card. We were than charged and extra 28 or so dollars a day because we didn't use a credit card, which wasn't mentioned until after she charged the card, and we weren't fully aware of this beforehand. We than asked her if we could switch our payment method to a credit card, which we had with us, to avoid the extra fee. She quickly and rudely respond that she couldn't do that for us since she already ran our card. Like I mentioned this was the first time we have ever rented a car and will likely be the last time we rent with Hertz unless we can somehow get this sorted out.

No vehicle available.

The car we rented was in poor shape..broken mirrors, loose floor mats, dents and scratches galore. Ants in the back seat. But easy pickup up and drop off and convenient airport shuttle.

Great, easy service. Shuttle to nearby St. Thomas airport.

Price was reasonable, they didn’t have the car size we requested, upgraded to a much larger vehicle which is not a great deal on an island with very narrow streets hard to find parking and expensive gas. The vehicle was an older model which was well cleaned but did have several exterior bruises which were accounted for, no problem there. The location when returning the car was a bit tricky to find. The check in process was a bit long but the return was quick.