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Didn't even rent the car. The address says Crown Point Airport. There was no kiosk. Cabbies approached us offering rides (like they always do), I said, no thanks we are renting from Europcar, they said - OH, OK, that 'guy' should be around... After pondering what to do, we walked into the visitors centre and asked the lady at the desk if she could help us, she called the 'guy'. The 'guy' said he would be there in 5 minutes. Waited 1/2 hour. Another car rental guy approached us and gave a car a the same rate. Pretty lame Mr Europcar guy