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A remarkable experience with SIXT car rental Staff were extremely knowledgeable and friendly. Procedure took a few minutes. The car was clean and new. The car return took a couple of minutes. Amazing car rental agency.

When I went to get my car at 18:00 GVA France sector, the desk was closed. Granted, it closes at 18:00, but I emailed several times explaining a delayed flight by Iberia and I’d be Rs I gvto get to the desk by18:00, which I did! They did not wait. The car I rented 2 months prior to save money. On my tight budget - gone like the wind. I then had ti find smother car on the spot for double the cost. Horrible customer service. Never heard a word from anyone. Don’t use Sixt. Unreliable to say the least.

I have been blamed for an existing scratch on the car, which despite providing proofs are not been taken off. SIXT is claiming €488.5 for a small less than 2 cm scratch on the bonnet. Need your help to defend my case.

We dropped the car off within the contract period. They not only charged us an extra day, but they also sent us a photo of damage to the car that they want to charge us for. The photo was taken almost 24 hours after we dropped off the car. I have now asked them three times to provide me with their records of when the car was returned to their possession, and they are refusing to answer that question. So instead I am forced to dispute the charge through my credit card company.

The staff are very insistent on up selling the customers. They charge large fees for small scratches.

Kayak displays much lower prices than the big rental companies... because the price does NOT include insurance (!!!!!) ; next time, I will rent directly from hertz. Otherwise, wonderful car , nice little sporty VW Polo - fabulous.

Easy pick up. Good car. No fuss or trouble,

When returning the vehicle, the agent found two speck-of-dust-sized chips on the windshield. I'm almost certain these would have been there when I picked it up given I never would have seen these without the special flashlight he was using for his own inspection. Now I am being charged $3000 after having been extra careful with the car. Filing insurance using my own credit card benefits so should not be an issue - but overall a terrible experience with drop-off, leaving me feeling cheated.

Warning - this company is fraudulent. During my rental, I hit a small animal which caused small damage to a plastic part on the car. This required replacing the plastic component, something that was billed at 700 CHF. This is fine, and fully my responsibility. However, on top of this, they took the opportunity to also repair a ton of scratches at various places on the car, that had been caused prior to my rental. Even though Alamo acknowledges that the scratches were present beforehand, they still charged me for the paint job of 900 CHF. I have contacted them on multiple occasions to get this reimbursed, and their "damage team" will get back to me "in one week". It is now almost two months. I have disputed the charge with my credit card company, hopefully Alamo will now take their responsibility and behave like decent human beings in a civilized country.