Find Van Rentals in Edinburgh

The man I was dealing with in the office at pick up could not have been nicer

A car was available for me to drive. That was good. The bad: 1) Original quote was for £ 275 - the local Hertz desk charged me £ 691 and tried to charge me over £ 800!! 2) I requested an automatic transmission and got a stick 3) there was a huge scratch in the rear passenger door 4) There was no return sign at the Inverness airport for Hertz, all the other rental car agencies were represented but not Hertz. We had to drive around for 10 min trying to find it, and luckily saw the tiny Hertz sign upon leaving the airport. Kind of a disaster regarding the drop off.

We enjoyed our Ford Kuga for our Scottish Highlands road trip. Although the car doesn't have the oomph as other cars, it certainly met our needs. The car had ample space for our luggage and provided a good ride.

Easy pickup and drop off. Van was perfect for 8 people to tour Scotland.

Everything went perfect. The cost for renting this van was huge though.

Very easy pick up and drop off, helpful staff, no sense of anyone trying to charge for damages - All very fair and reasonable, and done in a professional but friendly manner.

Cameron was friendly, informative, helpful and has a great sense of humour. The car, while small for someone 6’4”, was comfortable and had all the necessary amenities (except sat nav).

Staff were really friendly.

Drop off with John at Avis was really great! Such courteous and friendly service. So nice to see such professionalism. Would be great to have instructions in the car for using Satnav maps. I used my iPhone but was a little confused with car screen presentation at times. Overall a fabulous experience and would definitely recommend Avis at this location.

The car was to come with a GPS but it wasn’t installed. They don’t provide portable GPS units. Fortunately we have a cell phone with us and the charge cord fits. They were very helpful in explaining the car’s features and the car manual was supplied.

We had a great experience with Craig at the rental counter when we realized we booked from the city location. He got us taken care of and on our way quickly

We had to wait a couple of hours for the car and then had to be shuttled to another location to pick it up....staff were very friendly and helpful, however.

They do not provide pickup or dropoff.

The night before I was expected to pick my car up I received an email stating that the car would not be on site at the scheduled time the following day and no time was given. I called the car rental company the morning I was supposed to collect the car as the email they sent the day before was after hours so there was nobody manning the customer support service. When I spoke to a representative they continued to state that they Did not have the car I ordered available and at that time there were no other cars to select from.. Approximately two hours later they did provide a car although it wasn’t the car I had initially selected. The delay cut in to our travel time as we was scheduled to drive to another location that morning but did not leave until the afternoon due to the delay in receiving a car.

There were SO MANY HIDDEN FEES. Everything else was fantastic, the service, the car, it worked wonderful and drop off was easy, but the amount we paid on pick up was astronomical.

Staff were helpful and efficient.

Flight was cancelled so had to change my reservation to a day later and was told the price had changed - doubled, in fact. $300 cancellation fee, so I had to pay double the price. Was supposed to pay about $500 and ended up paying $1,200.