Good service, and a nice car in the end but...
the original size of car shown on your website was not provided (shogun sport or similar). Instead was offered asx (2nd booking confirmation from you guys). I took one look and knew there wasn't enough luggage space as we had 2 large suitcases an, 2 carry on suitcases and 2 small bags. I know the size of a shogun sport. The only larger car they had (which we could get all our luggage into Was an exec (Merc e class). Although they 'did a deal' I still had to pay more than DOUBLE to get a suitable car to meet our needs for the trip (an extra $40 A DAY)!!! Just about to book a car for our trip to the states. Won't be using kayak to book with again. Europcar said this often happens with regards to class of car when booked through a third party.